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  • Return Policy

    • We are happy to accept returns or exchanges for any item that is not as described or damaged in transit. Please contact us within 7 days of receiving your order to initiate a return or exchange.

    • We a​sk you to take reasonable care of the goods you purchase while they are in your possession. This means that you may inspect and try on the goods as you would try them on in any store but tags should not be removed from any item and the original packaging should be retained. Goods should not be soiled, torn, damaged or mishandled in any way.

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  • Refund Policy

    • All refunds will be issued to the original method of payment. Depending of the financial institution used, please allow 5-7 business days for your refund to be processed.

 

  • Exchanges

    • If you would like to exchange an item for a different size and/or colour, please contact us within 7 days of receiving your order. We will ship the replacement item to you as quickly as possible at a standard shipping charge.

 

  • Change of Mind

    • We do not accept returns or exchanges for change of mind.

 

  • Branded or Decorated Items

    • Branded or decorated items cannot be returned or exchanged.

 

  • Colour Variations

    • Please note that the colours may vary slightly from the image depicted on your computer screen due to differences in resolution, brightness, and settings. Unfortunately, we have no control over this.

    • ​We do our best to describe all items as detailed as possible. 

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  • Reasonable Tolerances

    • Reasonable tolerances and variations in styles, colours, finishes, sizes, measurements, weights, and other specifications may occur.

 

  • Size Tolerances

    • A +/- 5% tolerance in sizes and measurements should be allowed when placing your order.

 

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